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Opening hours of the ticket gates of each station

Ticket gate counter opening hours

The opening hours of the ticket gate counters are as follows. During other time periods or when the counters are temporarily unattended, customers can use the station staff intercom to contact staff. If necessary, station staff will be dispatched from other stations to assist. You may have to wait until a station staff arrives. We kindly ask for your understanding.

Opening times Station
7:00～22:00
【Kobe Line】
Nakatsu、Kanzakigawa、Ashiyagawa、Okamoto、Oji-koen、Kasuganomichi、Inano、Shin-itami、Hanshin-kokudo、Mondo-yakujin、Obayashi、Kurakuenguchi、Koyoen
【Takarazuka Line】
Mikuni、Hattori-tenjin、Okamachi、Hotarugaike、Yamamoto、Nakayama-kannon、Mefu-jinja、Kiyoshikojin、Sakurai、Makiochi
【Kyoto Line】
Sozenji、Settsu-shi、Sojiji、Kammaki、Minase、Oyamazaki、Nishiyama-tennozan、Nishi-muko、Higashi-muko、Rakusaiguchi、Nishikyogoku、Kunijima、Shimo-shinjo、Suita、Kandai-mae、Minami-senri、Kami-katsura、Matsuo-taisha
First train to last train Osaka-umeda (2nd floor west ・ 3rd floor west)
6:00 a.m. to last train
【Kobe Line】
Osaka-umeda (3rd floor east Chayamachi), Juso, Sonoda, Tsukaguchi, Mukonoso, Nishinomiya-kitaguchi, Shukugawa, Mikage, Rokko, Kobe-sannomiya, Hanakuma, Itami, Imazu, Kotoen、Nigawa、Sakasegawa、Takarazuka-minamiguchi
【Takarazuka Line】
Shonai、Sone、Toyonaka、Ishibashi handai-mae、Ikeda、Kawanishi-noseguchi、Hibarigaoka-hanayashiki、Takarazuka、Minoh
【Kyoto Line】
Minamikata、Awaji、Kami-shinjo、Aikawa、Shojaku、Minami-ibaraki、Ibaraki-shi、Tonda、Takatsuki-shi、Nagaoka-tenjin、Katsura、Saiin、Omiya、Karasuma、Kyoto-kawaramachi、Toyotsu、Senriyama、Yamada、Kita-senri、Arashiyama

*The counter may be temporarily unattended even during the above business hours.

Since the following services will only be available during the ticket gate counter’s opening hours, please use these services during these hours.

  • Return of lost properties
  • Issuance of handwritten receipts (including putting a stamp on a receipt with an invalid stamp)

    *If a receipt is not issued at a ticket window or by using a fare adjustment machine

  • Launch of Special ticket
  • Group ticket Pre-order and release
  • Refunds of various tickets

    *Regular tickets can be refunded at the ticket windows.

  • Services related to IC cards (various settings, registration of lost cards, issuance of card statements)
  • Confirmation of online student commuter pass reservations

To use this service, please visit the station ticket gate counter or use the station staff intercom. A staff member will assist you.
Please note that you may have to wait until a station staff comes to assist you if you use this service outside the ticket gate counter’s opening hours or even during the opening hours depending on the circumstances, such as the temporary absence of staff. We can assist you more efficiently if you let us know the date and time of your use of the service in advance using the contact information below.

(Advance contact information)

  • Each station
  • 阪急電鉄交通ご案内センター
    0570-089-500（固定電話からは市内通話料金でご利用可能）
    06-6133-3473
    【平日9：00～22：00および土・日、祝日9：00～19：00】

    *The opening hours will change during the year-end and New Year holidays. (Information will be provided on the top page.)

For enquiries outside the above hours Here
A service that allows users to make reservations for assistance online is scheduled to begin in the spring of 2025. For more information, please see the following URL.
https://www.passengerassistance.jp Open in a new window

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