Wheelchair and other assistance

To use this service, please visit the station ticket gate counter or use the station staff intercom. A staff member will assist you.
Please note that you may have to wait until a station staff comes to assist you if you use this service outside the ticket gate counter’s opening hours or even during the opening hours depending on the circumstances, such as the temporary absence of staff. We can assist you more efficiently if you let us know the date and time of your use of the service in advance using the contact information below.

Learn more about Ticket gate counter 's opening hours

Contact information in advance

• Each station
• 阪急電鉄交通ご案内センター
  0570-089-500（固定電話からは市内通話料金でご利用可能）
  06-6133-3473
  【平日・土休日とも9：00～19：00】

A service that allows users to make reservations for assistance online is scheduled to begin in the spring of 2025. For more information, please see the following URL.
https://www.passengerassistance.jp Open in a new window