Efforts to improve wheelchair accessibility
Hankyu Railway is promoting barrier-free access so that elderly and disabled passengers can use stations and trains comfortably.

Itami Station, which collapsed in the Great Hanshin Awaji Earthquake in 1995, was rebuilt as a station equipped with an innovative audio guide system at the time as a guide for visually impaired passengers, and is still highly regarded nationwide as a barrier-free model station. In accordance with the Transportation Barrier-Free Act and the basic concept of barrier-free transportation formulated by local governments along the line, we aim to create a facility that can welcome customers not only as a place to get on and off the railway, but also as a regional transportation node.
In addition, we provide education for station Station staff to experience various barriers on their own, and we are also promoting the acquisition of qualifications as service assistants.
Barrier-free status (as of May 2023)
Elevator, Slope By installation, etc. Barrier-free stations |
---|
86 stations (maintenance rate: approx. 99%) |
Stations with toilets for the disabled |
Of the 85 stations (equipment rate: 97%), 78 stations are equipped with flushing devices for ostomates. |
Stations where Elevator is installed |
---|
70 stations 194 units |
Stations where Escalator is installed |
42 stations 250 units |
(For all 87 stations except Tenjimbashisuji-rokuchome Station, which is a shared use station with Osaka Metro)

Regarding railway vehicles, each car of the new 1000 series will be equipped with a wheelchair space, fall prevention canopy, door opening/closing warning lights, and in-car information displays, and wheelchair space has been expanded with consideration given to traffic flow.
Keeping Escalator safe
In order to use Escalator safely, we are raising awareness of "carrying handrails" and "stopping in two rows".

- Escalator may be subject to an emergency outage. Please bring handrails for your safety.
- If you walk, you may lose your balance and fall, or collide with other customers and cause them to fall, making the ride unsafe. Please stand still while using the ride.
In addition, if you open one side of a two-seater Escalator, please use it in two rows, as the other side of the row will be longer, and Congestion such as Platform and aisles may occur.
Stations where electric wheelchairs with handles can be used
Barrier-free hardware and software initiatives plans and status of initiatives
Train Station Accessibility Fee. Progress of the Improvement Plan in the System
Hankyu Railway will add "Train Station Accessibility Fee" to the fare from April 1, 2023, but based on the "Notice Specifying the Operational Details of the Train Station Accessibility Fee System", we will announce the results of barrier-free maintenance.
See below for the latest information.